North Star Consulting — Managed FacilitiesDoc. NSC-SITE · Rev. 2026
Services / Full Scope Delivery

Everything a property needs to keep running, under one contract.

Each service below is scoped individually or bundled into a single facility management agreement — priced to how you actually manage the asset, not a fixed package.

I. Maintenance & HVAC II. Janitorial & Custodial III. Grounds & Exterior IV. Facility Condition & Compliance V. Performance Reporting VI. Administrative Support
I.

Preventive & HVAC Maintenance

Scheduled mechanical service that protects equipment life and keeps small issues from becoming emergency repairs. We manage the maintenance calendar so your building's systems don't become a surprise line item.

  • —Scheduled preventive maintenance visits, logged and documented
  • —HVAC inspection, filter changes, and system tuning
  • —Emergency mechanical response, 24/7
  • —Vendor-coordinated major repair and replacement support
  • —Equipment life-cycle tracking for capital planning
II.

Janitorial & Custodial

Daily and periodic cleaning programs sized to your building's occupancy, tenant expectations, and class. Scoped as a standalone service or bundled into full facility management.

  • —Daily, nightly, or periodic cleaning schedules
  • —Restroom, common area, and tenant-space servicing
  • —Floor care, carpet maintenance, and periodic deep cleaning
  • —Supply management and restocking
  • —Special-event and turnover cleaning
III.

Grounds & Exterior

Exterior upkeep that keeps a property presentable and safe year-round, including seasonal service that most single-trade vendors don't cover well.

  • —Landscaping, lawn care, and seasonal planting
  • —Snow and ice removal with documented response times
  • —Parking lot and exterior common-area upkeep
  • —Pressure washing and exterior surface maintenance
  • —Signage and exterior lighting checks
IV.

Facility Condition & Compliance

Assessments and documentation built to stand up to an audit, a lender's due diligence review, or a contracting officer's inspection — not just a maintenance log.

  • —Facility condition assessments (FCAs)
  • —Capital planning and reserve-study support
  • —Regulatory and safety compliance documentation
  • —Building performance and energy compliance reporting
  • —Audit-ready recordkeeping across all service lines
V.

Performance Reporting

Work order history, inspection records, and KPI tracking delivered on whatever cadence your organization actually reports on — monthly ownership updates or federal reporting requirements alike.

  • —Work order and service history tracking
  • —Recurring inspection documentation
  • —KPI dashboards for response time and completion rate
  • —Custom reporting cadence to match your internal cycle
  • —Records formatted for audit, diligence, or board reporting
VI.

Administrative & Program Support

On-site staffing and program oversight for institutional and government facilities that need a managed presence, not just a service contract.

  • —On-site facility coordinators and program staff
  • —Contract and vendor administration
  • —Move coordination and space-planning support
  • —Front-desk and building-access program support
  • —Program oversight for multi-building institutional campuses
Not Sure What You Need?

We'll walk the property with you before scoping anything.

Every engagement starts with a walkthrough and assessment — we price to what your building actually needs, not a fixed package.

Schedule a Walkthrough →